New Member
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5 Messages
I have two phones and two plans...
I have two phones and separate plans/accounts for each.
I want to use the phone number on my first phone/account on my second phone. And retire my first phone.
One is a Galaxy A01 and one is a A10e.
Can I just swap SIM cards or do I have to contact ATT to make the change?
formerlyknownas
ACE - Sage
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117.3K Messages
3 years ago
You would want to turn off auto-pay on the account you don't want anymore. Then yes you can switch the SIM card as long as it's the same size.
Dont need to tell At&t anything.
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ATTHelp
Community Support
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231.7K Messages
3 years ago
Hi @126whitetail,
Thank you for reaching out. We'd like to offer some information.
Before you proceed with swapping SIM cards, be sure your plans are AT&T PREPAID only. If you have an AT&T wireless postpaid account(s), please let us know. Because you will need us to deactivate them.
We hope to hear from you soon.
Doyin, AT&T Community Specialist.
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formerlyknownas
ACE - Sage
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117.3K Messages
3 years ago
'deactivate' does not compute. The correct word is cancel.
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126whitetail
New Member
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5 Messages
3 years ago
How do I cancel the ATT prepaid account?
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formerlyknownas
ACE - Sage
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117.3K Messages
3 years ago
@126whitetail I already told you how to do that in my first post. All you do is turn off auto-pay. Your account rules self-terminate in 60 days without penalty
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