
Contributor
•
1 Message
How to refill my GoPhone account?
i can't refill my go phone how I usually do it? Every time I try to talk to a real person for help it gives me a stupid recorders computer robot voice. And it doesn't give me the options I need like it use too. It's not helpful at all. I need a number to call to get a real human to help me.
Accepted Solution
Official Solution
ATTMobilityCare
Community Support
•
15.2K Messages
8 years ago
Hey there @Kaleigh97
I’m sorry to hear that there have been some issues with easily making a payment to your GoPhone account! I can help you with that! We offer a wide range of ways to refill your account:
Make a refill card payment online
Make a credit/debit card or electronic check payment online
By phone
To make a one-time payment:
I hope this helps!
Charise
0
0
this_is_pos
Contributor
•
1 Message
7 years ago
No help from a service rep after endless menu manipulations. got rep after failed to refill. Itried several accounts and all declined, hence something goofed at att. rep said i needed specialist, transfered to another menu!!. Called back and rep said need specialist.. I asked if i was going to be transfered to a human, rep said yas, I asked several times, and asked if she was sure, since did not work last time. transfered again to MENU!, called again,got a fella that knew better, specialists not yet available for another three hours. he suggested to go get a refill card. that worked. I will not deal with autopay or using my accounts to refill in the future.
0
0
mitsu96734
Contributor
•
1 Message
5 years ago
I wanna make a payment for a friend
0
0
KimmyF1973
Contributor
•
3 Messages
5 years ago
Me, too!!!! But, it will not allow me!!!!!!
0
0