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TasanaStudios's profile

Teacher

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10 Messages

Tuesday, September 4th, 2018 2:50 PM

Data Refill & Walmart $75 Gift Card

2 questions.

1st. I have prepaid and my payment was taken out last night the 3rd. My account says my plan renews on the 4th. Yet today the 4th my data has not renewed. When will my data be added?

2nd.

I have made 3 payments with the time limit to get the Walmart $75 Gift Card. I had received several text just before my 2nd payment and have not heard anything since.

When will I be noticed that I will get the gift card?

Accepted Solution

Official Solution

Community Support

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232.8K Messages

6 years ago

Good morning @TasanaStudios, allow us to lend a helping hand! Are you currently enrolled in auto pay? Has your data still not renewed? In regards to the Walmart gift card, you will receive a text message within 3-5 days containing an 8-digit promo code and instructions on how to redeem the reward. Thanks for reaching out to us.

 

Makaela, AT&T Community Specialist.

Teacher

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10 Messages

6 years ago

Hi AT&T

Thanks for the reply.

To my 1st question, I found a FAQ that data is renewed 24hrs after payment. 

To the Walmart card.

My account is set on auto-pay & I just made my 3rd payment within the timeframe window on the 4th. So hopefully by Monday I will get my code + Link.

I will not hold my breath, thus far most rebate offers turn out to have loopholes.

Community Support

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232.8K Messages

6 years ago

Thank you for that information. Did your data finally renew? Please let us know if you have any additional questions.

 

Makaela, AT&T Community Specialist.

 

Teacher

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10 Messages

6 years ago

I knew AT&T would burn me on the Walmart $75 Card.

I bought my phone and made my 1st payment on 

7-14

A few days after that I logged into my account and there was an "Alert" saying "Good Job after 2 more payments you quality for a $75 Walmart Card".

Before my due date I changed my plan to a higher data amount. That changed my monthly payment higher and changed my due date. 

On 8-7 I made my 2nd payment but no "Alert Message".

I just made my 3rd payment on 9-4

And I got an alert saying

"Good Job after 1 more payment you qualify for a $75 Walmart gift card".

Well guess what it's impossible for me to hit the mark in 90 days since AT&T changed it.

I have made 3 payments but after my 1st I changed my plan and made 2 more payments but now the system is only counting my payments AFTER I changed my plan.

I knew this was bad

I knew AT&T would alter the terms.

Just check my phone # and you can see for yourself. Unless you altered that.

I was going to give this to my wife to spend all on herself, now when she wakes up I have to tell her that AT&T found a way out.

Forget it.

Teacher

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10 Messages

6 years ago

AT&T Managed to disqualify me from my $75 Walmart Gift card. A Notice to All.

 

On 7-16-2018 I purchased a AT&T Prepaid phone with a $35 phone card from the Algood Tennessee Walmart. When I activated it I got an Alert Message on my AT&T phone account notifying me that after 2 more payments over $30 I would be able to get a $75 Walmart gift card. Awesome I thought my wife is in need of several personal items I will give it to her.

On 8-7-2018 I changed my plan to a higher priced plan for more data, I was fearful that doing so may alter the chance for the Walmart gift card so I read the ENTIRE TOS from AT&T and Walmart and it did not mention anything about it affecting my card if I went to a higher priced plan. So on 8-7-2018 my 2nd payment was made, but I got no alert message from AT&T; in fact the old message vanished after I made my 2nd payment. So I figured after my 3rd payment it may work out. But to be sure I posted a message on AT&T forum’s page and was assured after my 3rd payment I would get my card link.

Then on 9-4-2018 AT&T withdrew my 3rd payment and I was shocked to see a new Alert Message on my AT&T account “Good Job You’re Just One Month Closer” to your $75 Walmart gift card. WHAT?

I posted another message on AT&T forum and got NO reply.

I do not now know if after making a 4th payment if I will make the deadline, but I do know either AT&T or Walmart found a way to take away or change the Terms of me getting my gift card.

AT&T customers get screenshots, save your messages, save receipts save everything in your dealings with AT&T.Screenshot (91).png.jpgScreenshot (92).png.jpgAT&T 1 month.png.jpgAT&T reciept.jpg

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