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CHarcourt's profile

New Member


1 Message

Thursday, March 9th, 2023 12:44 AM

Home phone still not working

​About 2 weeks ago, an AT&T rep came out to find out why my landline has no tone on it, and they went into the basement of the building to inspect, but then left. The line still does not work. ​

​Can this be fixed? Is there any news? Can someone please update me. Please call (Edited as per community guidelines)




17.9K Messages

3 months ago

No one will call. These are customer based forums. The way it works is you call them.


Community Support


214.9K Messages

3 months ago

Let's get your home phone working again, @CHarcourt


In order to take a closer look at why your phone's not getting a dial tone, we'll need to speak privately. Please check your direct message inbox in the top right corner of the screen. We'll be messaging you there shortly. 


In the meantime, we recommend checking out our home phone troubleshooting guide to see if that can help. 


Looking forward to chatting with you! 


Raiden, AT&T Community Specialist 

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