I have reported a damaged telecom concrete sidewalk cover to the City of San Rafael, CA on two occasions now and they have told me they handed it off to AT&T. It has now been over three months since moved in to our home. This is a safety issue for anyone walking on the sidewalk and we are close

I need to sign up for an online account, however I have no computer at my home. I have access to a computer either at the library or at work, but when I'm at either of those computers I'm not at home, so it's impossible to answer the phone call from AT&T that provides a code that's required for

I have had the same landline for 18 years. I never set up an ID for my account here online, but my last payment never made it in, and I want to set up my account to check my bill and so forth. The system does not let me set up a User ID. It says that my account is "ineligible" for this service.

I have a land line and also dsl service. I don’t use the land line much.  If I cancel the land line service could I still keep the dsl internet service or do I have to pay for each one for either of them to work?

Phone model CLP99387 -My phone is is not displaying the caller ID. All I am seeing on the phone display is "Incoming Call".  What do I do to get the phone to start showing the caller ID again.   I have been working with my service carrier Century Link and they have confirmed that I h

How do you block all incoming calls on landline. Don’t want phone to ring.

What is the connection between DirecTV and AT&T?

I'm not going to waste time and provide as detailed a description as I just typed for an hour and vanished because the site stated it had a "hiccup" when I tried to post earlier! Here is the gist of it:  My account is supposedly delinquent at approximately $400.  I was actually supposed t

I have long distance service with my plan and can call out locally on my home phone. I can even receive calls, but I can't call any long distance number. How can I fix this? Before this my tv wouldn't work and AT&T had to replace the receiver. Then they messed up my email. Now I can't get long d

How do I request a paper check refund for a closed landline account?

Moved mom to senior assisted living. Now attempting to get a landline phone installed to her room. Do not want internet or any other package deal only landline phone for incoming and outgoing calls. Have spent literally WEEKS and HOURS on the phone being ported from one ATT rep to another with no r

I terminated services in July 2022, confirmation code DW0P9K10. I was never given credit for July 2022 and was continued to be billed for internet services for July and August.  When I was given the above confirmation code in July I was told it would terminate both my Residential Line and my I

My mother was told that ATT was upgrading and she could no longer use her home phone and was told by ring planet that she must switch to their service in order to keep her home phone service. Is ring planet part of att and if not, how do we cancel it and get her home number back.  She is 75 ye

My spouse and I are getting divorced. He moved out of the house in 2019, however, the landline/internet are still in his name.  He refuses to transfer billing responsibility to me even though the service is located at my house and I pay the bill.  His reason is that he has a personal emai

I just bought my new AT&T answering system with 3 handsets. I did call my Comcast company and told them I would like the voicemail feature taken off my phone line. They say it's off now, but when ever I try to call out with one of my landline handsets I get several beeps before I get a solid ton