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JaimieKathleen's profile

New Member


1 Message

Thursday, November 10th, 2022 1:15 AM

Reverse number lookup in at&t mobile security??

I'm trying to find the reverse call lookup feature I'm the at&t mobile security app that was previously available in the call protect app. My subscription in the new app is advanced yet I can't seem to find this feature. Any help??

Accepted Solution

Official Solution

Community Support


221.6K Messages

11 months ago

We are here to help you with your reversing a number lookup feature in the new mobile security app ActiveArmor, @JaimieKathleen.


To use the ActiveArmor app to its full ability, you do want to delete Call Protect if you haven't done so already. Both apps have been combined in one. 


With ActiveArmor Advanced, you get all the features of the basic app, plus:

  • Public Wi-Fi Protection (VPN and Wi-Fi Alerts): Get your own private connection (VPN) – to protect your data on public Wi-Fi networks.
  • Identity Monitoring: Get alerts and advice if your personal info is leaked.
  • Reverse Number Lookup: Provides details when you enter a U.S. number.
  • Caller ID: Identifies unknown caller details.
  • Safe Browsing: Avoid suspicious sites – surf the web safely.
  • Theft Alerts (Android only): Helps locate your Android smartphone in the event your device is lost or stolen.

You also want to check for an ActiveArmor app updates. After completing these steps, open your ActiveArmor app and see if you are able to locate the Reverse Number Lookup feature. 


Try this and let us know how it goes.


Clarissa, AT&T Community Specialist 

New Member


1 Message

5 months ago

The reverse lookup feature is pointless. All it does is say if it’s spam, doesn’t give identification 

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