I have a magic Jack phone and at&t cell

Hello @Phoneguy622,

I completely understand wanting to keep your phone numbers private. I will be happy to help!

After some research, it looks like the *67 feature does not work with Magic Jack. This is because it is not supported through Magic Jack’s service. You can find additional details on their webpage.

*67 will still work on your AT&T cell phone to other carriers. Your home phone will not be able to utilize a number blocking feature unless a third party option was involved.

I hope you find this information helpful!

Brett, AT&T Community Specialist

Hello again @Phoneguy622,

I completely understand wanting to know how this feature works with MagicJack’s services, I would recommend contacting them directly to learn more about how this works as they would be the best source of information on their services. You can reach out to them on MagicJack’s Contact Us page.

Thank you for reaching out!

Brett, AT&T Community Specialist

I am asking why WHEN i USE *67 when calling out from MY AT&T cell phone - my actual AT&t number shows UP in the magic Jack call logs but displays as "unavailable"

on my MagicJack home phone.

I was told AT&T can answer my question because AT&T 's software does NOT Block after the first layer

So it allows the unavailable NUMBER to come through BUT then is set up to NOT ALLOW THE BLOCKING of the actual number of an AT&T phone OR IS MJ  the one who is not allowing the BLOCKING OF THE NUMBER 

Once again my outgoing AT&T call when I use *67 shows up as unavailable on My home Magic Jack phone,

But when I access my MJ Call log online it shows my actual number

Am I missing something?

Hello again @Phoneguy622,

If I understand correctly, when you dial your MagicJack phone number from your AT&T device using *67, it shows up on your MagicJack caller ID as unavailable. This is working as intended.

When you check your MagicJack phone logs, it shows your AT&T number. This would indicate the blocking feature is not working properly on their side, or is not included in their services. If you would like further information regarding their blocking feature, please contact MagicJack here.

I hope this information helps you. Have a great day!

Brett, AT&T Community Specialist

You can check your devices call log for outgoing calls. For more details, visit our Device Support page. Select your make and model device > Tutorials > Calling.

Another great option you have is checking it online. You can track wireless talk, text, and data usage. For a step-by-step tutorial please visit this link.

I hope this information helps you. Please let us know if you need any additional assistance!

Brett, AT&T Community Specialist

Will it show apps used times ETC and can any of hat info be deleted in any way or is it permanent even if the phone user resets his phone ?