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AT&T Call Protect not working
I've had AT&T Call Protect for a while now, but today, I am getting numerous spam calls. When I open the Call Protect app, it isn't showing all of the calls that are coming through. I disabled this app, enabled and restarted my phone... still getting calls coming through. Is there any fix for this?
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ATTHelp
Community Support
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231.7K Messages
2 years ago
Hi, jen733! Allow us to share an update about AT&T Call Protect and other ways you can protect yourself from spam calls.
The AT&T Call Protect app sunsets soon. You'll find the same features in the AT&T ActiveArmor mobile security app. You must download the AT&T ActiveArmor mobile security app to avoid service disruption. Once AT&T ActiveArmor mobile security app is installed, uninstall the AT&T Call Protect app. The ActiveArmor mobile security app combines both call and network protection with the safety and security benefits of the AT&T Call Protect and AT&T Mobile Security apps.
Here's how to set up AT&T ActiveArmor:
The basic features of AT&T ActiveArmor mobile security are freeto all AT&T wireless postpaid and prepaid customers.
You can upgrade to include advanced mobile security features for $3.99/per mo. per line if they are not included with your price plan.
Learn more about the AT&T ActvieArmor app by viewing our support article.
Please let us know if you have additional questions.
Jonye, AT&T Community Specialist
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