Let AT&T help you elebrate your dad with Father's Day Gifts that connect us.
Need your talk or text logs?
dsbrigman 's profile

New Member

 • 

2 Messages

Sunday, January 17th, 2021 4:44 PM

Trying to text photo to another device

Trying to text a photo to another device but it fails. I checked my settings and both SMS and MMS messaging are turned on. This only happens when I try to send to a non- Apple device. It works no problems when sent to another Apple iPhone. 

Accepted Solution

Official Solution

ACE - Expert

 • 

64.7K Messages

3 years ago

Is cellular data on and working? You must have a working cellular data connection to send or receive MMS messages. Also, the “failed” notice does not always mean it failed. I have resent failed pictures before only to get the reply “why did you send that picture twice”?

(edited)

New Member

 • 

2 Messages

3 years ago

I think you nailed it! My cellular data is turned on. But I’m inside my first floor apartment where my cell reception is awful. I have my Wi-Fi Calling turned on so voice calls are never an issue. 

Thank you for your responding. I appreciate it. 

New Member

 • 

2 Messages

3 years ago

I have the same problem when my parents try to send pictures to me or to each other. We are both on wireless connections with no problems. I have an iPhone and they have androids. This is an AT&T problem and they refuse to fix it!

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.