Tutor
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4 Messages
iMessages removed from AT&T usage report....why???
when updating to new 7 version my AT&T text usage log no longer post iMessage numbers. I would like AT&T or Apple to return this feature. Has anyone experienced this problem?
Tutor
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4 Messages
when updating to new 7 version my AT&T text usage log no longer post iMessage numbers. I would like AT&T or Apple to return this feature. Has anyone experienced this problem?
ranron
Scholar
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190 Messages
10 years ago
iMessages are not suppose to show up on your bill. If it does, it means it's being billed as SMS which is a problem with your phone.
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T84A
Teacher
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33 Messages
10 years ago
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kdfederer
ACE - Expert
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13.1K Messages
10 years ago
They are not supposed to show. When you use iMessage, that uses data through Apple's servers which AT&T has no control or knowledge of.
If they showed on your billed, they were not iMessages but regular texts that went though AT&T's servers.That is the only way they would show on your bills.
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T84A
Teacher
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33 Messages
10 years ago
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
10 years ago
Yes you can still send texts to a blocked number with iMessage.
This is the reason all my kids dont have crapple devices
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GeekBoy
Master
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4.1K Messages
10 years ago
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leagurl
Tutor
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9 Messages
10 years ago
what exactly do imessage text's look like on a bill?
thank you
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ATTDmitriyCM
Former Community Manager
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10.4K Messages
10 years ago
Hello @leagurl
iMessage messages don't show up on the bill. iMessage system uses data and AT&T doesn't track them. If messaging logs are important to you, I recommend turning iMessage feature off.
Thank you,
Dmitriy
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FallenAnjel
Mentor
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60 Messages
9 years ago
How does iMessage use Data when it's a Wifi application? iMessage only uses Data if there is no wifi and it switches over to SMS.
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GeekBoy
Master
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4.1K Messages
9 years ago
Now, a few facts about iMessage. When an iPhone user enables iMessage, and sends messages to non-iphone customers, or iPhone customers who have not enabled iMessage, those messages "fall back" to send as SMS, so they will appear on the monthly bill. If an iPhone user sends a message to another iPhoen user who has iMessage enabled, but there are connection errors, the message will fall-back to SMS (unless explicitly disabled in the settings). Those messages also appear on the itemized bill showing the phone number the message was sent to/received from. In all of these cases, the mesage bubble on the iPhone should show as green, indicating that the message was sent/received using SMS.
In the "normal" iMessage usage (iPhone to iPhone), the message bubble appears in blue, and the message uses the data connection (wifi, cellular, whatever). For these messages, the AT&T bill does not itemize the messages and does not list the remote phone number (because not all remote devices are phones so they may not have a phone number). This usage will be grouped into the summarized data usage (that is rolled-up into 3 hour increments for Mobile Share users). AT&T has no way of knowing who the remote message was sent to/from so they can't itemize it on your bill, nor can they offer any kind of filtering of that usage, other than disabling all cellular data, because to AT&T that's all it is.
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