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1 Message
Saturday, April 8th, 2017 6:58 PM
Free HBO with unlimited data plan
How do you sign into the HBO Go app as an unlimited data customer?
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zuanto
Contributor
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1 Message
7 years ago
I called about this right after they offered the option. There were very helpful people on the phone and chat that tried to escalate it. They did apparently open a ticket and I was supposed to hear back from someone within 2 days. I never did, and it never started working. I think they have no intention of offering it to mobile-only subscribers and it's a trick to get us to give them payment information for a direct TV online account hoping that we forget to cancel. I am not usually one for conspiracy theories, but this seems pretty clear. They have made no attempt to fix it for anyone and now pretend they don't know it is a problem. That's ridiculous. They know it is a problem, one that they benefit from not solving. I gave up and I've generally lost trust in the company as a whole.
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rkacton1
Mentor
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34 Messages
7 years ago
It doesn't work
.There is no option for to verify the text you send. There is no option for HBO free.
HBOGo app does not recognize me as being a DIRECTVNOW customer
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Aubreymasson
Contributor
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2 Messages
7 years ago
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Troy310
Tutor
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9 Messages
7 years ago
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Aubreymasson
Contributor
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2 Messages
7 years ago
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dental919
Tutor
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8 Messages
7 years ago
I have same problem Spent one hour on chat. Finally said someone from ATT will contact me within 14 days!!??
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Troy310
Tutor
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9 Messages
7 years ago
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dental919
Tutor
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8 Messages
7 years ago
that was the attitude ATT gave me. "No idea what the cause of problem is, Oh well.. too bad...Did we resolve your problem today?"
Not expecting ATT to waste their time trying to fix it. They have more important things to worry about, I only spend $190/month on ATT cell service...
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dental919
Tutor
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8 Messages
7 years ago
same here
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Anthony.Dukes
Guru
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382 Messages
7 years ago
Here is the text that ATT sent me to activate HBO for free...
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AT&T Free Msg: HBO is now included with your AT&T Unlimited Choice plan. Go to att.com/unlimitedwithHBO and follow the prompts to activate.
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