familymap

Hey @drios402

I’d be happy to help with your Family Map usage! The time being displayed may be the last time the device was located in that specific area. Is this happening during every location attempt?

Thanks,

Charise

I have seen this with my own account. There are a couple of reason this may occur, the first being a lost signal ( which may result if the phone was turned off, or out of signal range, basement, etc), normally under those conditions it tends to report the most recent location that the phone was last located usually within the last 30 min. (approx). 

My issue was a combination of this and the fact that my time zone was different to the area the phone was in. This can be checked and corrected under the "manage account" in the upper right area of the webpage after you have logged into Familymap. I would check this first, particularly if from the time you check compare to local time is off by increments of an hour or 2 hours, etc. 

If it is an hour and 10 minutes, then its likely a combination of the two stamentents above.

Wil