New Member
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3 Messages
Connect Computer to Passpoint Secure
My phone connects to the AT&T Passpoint network with no issues. I'd like to connect my computer but I'm unsure what WiFi passphrase to use. I've read it should be user/pwd but this makes no sense because it's a single field and not two. Thanks.
Accepted Solution
Jlamp77
New Member
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3 Messages
3 years ago
Guess I'm still learning the technology and how to use it. I connected my mobile device again to the Passpoint network and then turned on hotspot so downstream devices could connect via my mobile device. Wasn't clear to me my laptop should not be connect directly to the Passpoint SSID and instead connects thru hotspot.
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Official Solution
ATTHelp
Community Support
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231.9K Messages
3 years ago
Hey there @Jlamp77!
Currently, AT&T Passpoint Wi-Fi is only for mobile devices like smartphones, wearables, and tablets.
We hope this info helps!
Lar, AT&T Community Specialist
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ATTHelp
Community Support
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231.9K Messages
3 years ago
Hello @Jlamp77, let's look into getting your computer connected to the AT&T Passpoint network.
If you are trying to connect using an AT&T Hot Spot, or public Wi-Fi use this tool to help get connected using a compatible wireless device.
Try using the information on the back of your gateway as the Wi-Fi passphrase.
Let us know if this helps!
Jeff, AT&T Community Specialist
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Jlamp77
New Member
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3 Messages
3 years ago
My apologies. There are two fields to complete when authenticating to the AT&T Passpoint Wi-Fi. I've tried using the credentials for myAT&T but it is not being accepted. I have verified the credentials are correct by logging into the myAT&T website.
I browsed the website link you provided however there is no tool at the link. The other provided solutions do not fit my problem scenario.
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