Contributor
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1 Message
AT&T Messages Not working?
I recently lost my phone and the only way I have been able to keep in contact with anyone is through the AT&T Messages app on the web. Whenever I go to the website (messages.att.net) there seems to be an error and it won't allow me to log in. Is anyone else experiencing this problem?
sgoodman81
Tutor
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3 Messages
10 years ago
I'm not very hopeful.
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green56
Mentor
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32 Messages
10 years ago
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green56
Mentor
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32 Messages
10 years ago
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k8ctt
Voyager
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2 Messages
10 years ago
Count me in as a very frustrated customer (and a AT&T legacy retiree). First time on this forum. Two days ago I was instructed to reset my android device because I had a possible bad download of the new 4.3 system. I told them that I was only concerned about loosing my contacts via the AT&T Address Book. They said it would be no problem. Now I am lost. I need those contacts. I guess I should have kept my gmail contacts updated.... but wait.....I did not pay for that! Glad to see that the NEW at&t is on top of things....."easy to do business with".
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mjdmbck
Tutor
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6 Messages
10 years ago
I was actually told that they were taking the site down permanently when I initially called AT&T customer service in the first week of the problem. The rep couldn't find anything to support this, so I thought he was mistaken.
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sgoodman81
Tutor
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3 Messages
10 years ago
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redcabo7
Mentor
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19 Messages
10 years ago
Verizon Wireless has a working website for there texting....just like AT&T did. For me it's worth a look to see what Verizon has to offer. Hopefully their customer service and technicians have a clue on how to handle issues and customers. Thumbs down to AT&T.
And by the way, AT&T is still advertising their fake texting from your computer.
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sgoodman81
Tutor
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3 Messages
10 years ago
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jordanmills
Mentor
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29 Messages
10 years ago
How about we get an answer? It's apparently been weeks and lots of people are still waiting.
[inappropriate content removed]
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ATTDmitriyCM
Former Community Manager
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10.4K Messages
10 years ago
Hey guys, I just want to remind everybody to keep it relevant and appropriate. Discussions of legal matters or moderator's actions are not permitted per Community Guidelines.
Thank you,
Dmitriy
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