Damaged box/exposed landline wires in front yard

Hi @bnoe1023! We hear you and want to guide you in the right direction.

Please contact our team at 800.288.2020 to get the issue fixed. 

• Have AT&T service? Provide your account info and say, “Line is down.”
• Don’t have AT&T service? Say "No account." When asked if you want to order new service, say "No." Then, to let us know why you're calling, say “Line is down.”  

Also please refer our Support Article on⁠ exposed wires, let us know if this works for you.

Thank you for visiting AT&T Community Forums!

David, AT&T Community Specialist.

Zip code?

The equipment may not longer be ATT but a different telco provider as many things have changed since the government breakup of MA BELL in 1982.

Besides ATT other possible companies are CenturyLink (Lumen), Fairpoint, Frontier, TDS, Verizon, WindStream, etc.