New Member
•
6 Messages
Help AGAIN Time Stamp wrong Time Zone
All has been well until May 5, 2020 and the time stamp went to Eastern Zone again. Last correction was by a AT & T tech who recognzed my stamp was switched by automation and went to wrong home area Would someone direct me to appropriate Tech to correct this again?
kstevusa
Tutor
•
12 Messages
a year ago
+
PROBLEM RESOLVED: Got call from AT&T tech who advised his team was working on this, next day another Tech called and advised they have corrected the problem. Checked the Time Stamp and it was correct. Possibly they had me in Eastern Zone (Huntsville, Tn.) but I should and am now served out of Huntsville Al.. This change corrected the Time Zone issue. Probably too simple to attract attention, but finally it is correct. 🙂
ATTHelp
Community Support
•
231.6K Messages
4 years ago
Allow us to extend a helping hand @khstev1
For assistance and additional troubleshooting with your home phone, please contact our Customer Support Team at: 800.331.0500 which are available 8am - 9pm local time.
We hope this helps, and thanks for reaching out to the community!
Dwight, AT&T Community Specialist
6
0
khstev1
New Member
•
6 Messages
15 days ago
Time Stamp Has reverted to previous state and WRONG Again. Attempts to call for assistance futile and dead end. Any new procedure to try other than FCC?
0
0
spoom2
Expert
•
19.4K Messages
15 days ago
Since this issue is four years old, I'd say an FCC complaint is warranted.
0
0