Contributor
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2 Messages
Continuous Busy Signal On Phones Preventing Outbound Calls.
When the phone is picked up there is always a busy signal preventing outbound calls. This just started today and there is no reason to believe that inbound calls are working either. Help.
skeeterintexas
ACE - Expert
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27.8K Messages
9 years ago
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aviewer
Expert
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10.1K Messages
9 years ago
Here are a couple more suggestions -
How long have you had the service? It is u-verse voice?
Is it possible that the tone you hear is not a busy signal? Instead it is a stutter dial tone telling you tha a message is waiting. If it is, you can still use the phone, both outgoing & incoming.
I would disconnect the phone service at the RG by removing the plug from the tel 1/2 jack - squeeze the clip - pull gently. No need to pull hard if the squeeze is strong.
Plug a phone directly into the now empty jack. If it works the problem is in your house wiring. Can you analyze that or do you need a tech?
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carl15134
Contributor
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2 Messages
9 years ago
Dialing out has been attempted and failed.
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toledobill
Contributor
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1 Message
9 years ago
Happened to both my son's and my phones. Each time, the answer was to "reboot the router". In human speak, unplug the Uverse magic little box, wait a bit (a half-minute will do it), and then plug the magic little box back in. Aren't computers fun?
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aviewer
Expert
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10.1K Messages
9 years ago
Did you read & follow post 5 in this thread? The problem can apply to POTS as well as u-verse voice. It may be a short on the line.
To see if it is your house wiring. to check that connect the phone direct to the RG. Give it a chance to recognize that.
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