Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
Calvihovic's profile

1 Message

Friday, February 23rd, 2024 8:48 AM

my Samsung Galaxy Z Fold4 (SM-F936U) is saying software update interrupted try again in 24hrs.

My Samsung Galaxy Z Fold4 (SM-F936U) is saying software update interrupted try again in 24hrs. I bought my phone on amazon and its second hand AT&T unlocked. I' m not an ATT customer and l'm not in the US. Please help on how to update the software.

Community Support

 • 

232.1K Messages

3 months ago

Hello, Calvihovic! Thanks for reaching out to us. We are here to help you in any possible way.

You can check the software version by following these steps.

  1. Make sure your device is fully charged and connected to Wi-Fi.
  2. From the Settings screen, scroll to and select Software update.
  3. Select Check for updates, then OK.
  4. Follow the on-screen prompts to download and install the update. The device automatically restarts once the new software successfully installs.

    Also, we suggest you to reach out to Samsung, so they will be able to check your device and assist you with the updates. 
     

Hope this helps! Please do let us know if you have any further questions.

Thank you for contacting AT&T Community Forums.
Robin, Community Forums Specialist.

 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.