How do I get AT&T to replace or repair a pole?

I have an AT&T pole in the parkway in front of my house that has been deemed unsafe by AT&T.  AT&T applied yellow hazard tape all around the pole, and it's marked with signage that says "Do Not Climb" and "Danger."  I don't feel comfortable with this pole in my front yard.  It's been deemed dangerous as well as being an eyesore.  The corner near this pole is also a bus stop for young children and I'm concerned if something happens to this pole or if it has weakened and could come down on my house or somebody walking by.  

I already did call you guys...we are waiting for it to be repaired.

Thanks

I already did call. When will it be repaired ?

Call again to see if you can get an answer, this is a customer to customer help forum.  Or you could try PMing one of the admin. 

I have called several times and the pole is still not fixed

is there an email address that i can report a similar issue to ATT to have a paper trail of my complaint?

I still have the old pole in my front yard. The new pole was placed in front yard back in October. The lines of Comcast,the power company,and our school systems cable has been transferred to the new pole as of December. So the line holding up the old pole removal is ATT's. All work has been completed except the work that ATT still needs to do. I am told that the person that is responsible to have the work completed is on disability now and that person won't be back to work until the end of March. So if a pole needs to replaced between now and the end of march there is no one in my area that can have the pole work completed? 

All you can do is call the report number and if that doesn't work complain to your local utility commission or the FCC.