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ChiTownBob's profile

New Member

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5 Messages

Tuesday, November 8th, 2022 12:47 AM

Unable to add email account

I used to have my yahoo email synched with my sbcglobal.net primary account.  One day it disappeared and if I go thru settings and add a mailbox, it does not offer Yahoo as a selection.  I contacted tech support (and what a joke) and they said someone will contact you in 30 minutes (ya right!!!)

I was given a ticket number which I think is bogus.  I was transferred several times until I got to their next level.  I asked the "supervisor" if he can give me the last 4 digits of the ticket number  and the chat was disconnected.  Hmmmm....

Anyways, does anyone have a clue as to why I cannot add a yahoo email to my sbcglobal.net primary account?  If I select other, it refers me to the device app (android) and add the email thru the app.  That does not work. 

Community Support

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231.6K Messages

1 year ago

We're here to help address your email syncing concerns, @ChiTownBob.

 

In order to further assist you with this, we'll need to speak privately via DM (Direct Message). Please be on the lookout for a message from us shortly- you should notice a little red dot on the chat icon next to the bell icon at the top right of this forum.

 

We look forward to speaking with you soon!

 

Jarod, AT&T Community Specialist

New Member

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5 Messages

1 year ago

I have a responded but no response back as far as a solution via DM.

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