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rparte59's profile

Contributor

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2 Messages

Wednesday, April 19th, 2023 8:47 PM

Delete Account

How can I delete an account that was created in error?

Accepted Solution

Official Solution

Community Support

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232.8K Messages

1 year ago

We can help you delete that accidental email, @rparte59

 

Here's how to delete your email account

  1. Go to Profile.
  2. Select Contact info.
  3. Select the Email tab.
  4. Under Free AT&T email account, select Manage. If you don’t see that option, your email account can’t be deleted.
  5. Next to Member ID, select Delete Account. Select OK.
  6. Confirm that the Status at the bottom of the User Information section now reads Disabled. Your email account has been deleted.

You'll want to keep the following in mind:

  • You can delete your AT&T email address if it's been 30-60 days since a paid AT&T service has been canceled or disconnected.
  • You can delete a free AT&T email account that’s never been associated with a paid AT&T service.
  • You can’t delete your AT&T email address if it’s associated with an active AT&T service.
  • Deleting a Member ID will delete any subaccounts created with that account.

If you have any other questions, please let us know! 

 

Raiden, AT&T Community Specialist 

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