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5.7.0 (#AUTH005) Too many bad auth attempts
How do i correct the error in my sync box 5.7.0 (#AUTH005) Too many bad auth attempts I can receive email but I cannot send it. My settings are correct for ATT. I change my password and secure mail account password but it still won't let me send email.
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ATTHelp
Community Support
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232.8K Messages
1 year ago
Hello @bgollop, we understand how important it is for you to be able to send emails, and we are here to assist.
To use your email client, you need these server settings, which work for both POP3 and IMAP emails.
Also, due to recent security upgrades, you may need to update your settings. Learn more about the security upgrade.
If your email program or app is affected, you will need to create a secure mail key so you can keep receiving and sending your AT&T email.
A Secure Mail Key is a 16 character password that you will set up and use instead of your regular password, and this is required in order for your email to work properly.
To create a Secure Mail Key:
Let us know if the steps above help, or if you would like additional assistance.
Amon, AT&T Community Specialist
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