New Member
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3 Messages
Yahoo Email
When trying to go to www.yahoo.com, I am redirected to the AT&T Yahoo page. I have both an AT&T email and a Yahoo email. However, every time I try to access www.mail.yahoo.com to open my Yahoo email, I am redirected to the AT&T login page. My Yahoo email does not work on this page. This only happens because I am using AT&T as an Internet provider. You should not be able to force that redirect on my computer. How do I access my Yahoo email if I am constantly redirected to the AT&T page???
JefferMC
ACE - Expert
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35.8K Messages
1 year ago
Yahoo is doing that based on the fact that you have previously authenticated an AT&T e-mail address. You can try your browser's incognito mode for your Yahoo address. Or use a different browser (on which you have have to clear cookies first).
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mdscopel
New Member
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3 Messages
1 year ago
Why should I have to clear cookies every time I use a browser? That's absurd to require people to do that!!! There needs to be a different solution.
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JefferMC
ACE - Expert
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35.8K Messages
1 year ago
Using incognito mode is not clearing cookies. Using a different browser is not clearing cookies. As for why it's necessary, that's an issue with Yahoo's authentication mechanisms... take it up with Yahoo.
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mdscopel
New Member
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3 Messages
1 year ago
I am trying to help out my 77 year old father who has one account for business and one account for personal emails. I tried keeping one browser logged in to one account and another browser logged in to the other account, but they continue to revert back to the AT&T one randomly. I even tried bookmarking the site and creating shortcuts on his desktop, but every time it reverts back to AT&T. I haven't tried incognito mode yet, but I'm afraid that may be more than he can understand. There has to be a better way. Yahoo says to contact AT&T for support, so "take it up with Yahoo" is not an option.
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JefferMC
ACE - Expert
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35.8K Messages
1 year ago
Should you get an official AT&T response, it will be "talk to Yahoo." The web interface belongs to Yahoo, they code, maintain and the responsibility for supporting it is theirs [though, yes, when AT&T white labels it for their use, they can assume that responsibility but don't]. The Yahoo web software has to decide how to authenticate you, i.e. whether they should get your e-mail address and decide "oh, that's ours; we need to authenticate you ourselves" or decide to 'remember' that you've used an AT&T address in the past and jump over the "how should I authenticate you" straight to sending you to AT&T to authenticate you.
So, again, as a Yahoo mail address owner, Yahoo isn't giving you a chance to log in as a Yahoo address owner, deciding to instead send you to AT&T for authentication. This is a failure of Yahoo.
Another way to deal with this might be to set up a mail client program for one or the other e-mail addresses. Windows Mail will work with Yahoo (both regular @yahoo addresses and AT&T addresses), so you could use it for either or both. If you don't like Windows Mail, there's Outlook. I even think Outlook 365 could be used. If you're using a mail program (like all of the above) that doesn't have Oauth2 authentication support, then you'll need to get an App Password (Yahoo) or Secure Mail Key (AT&T) to use in lieu of the password in client setup.
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