![Download our free app to strengthen your mobile. AT&T Active Armor. Learn more Download our free app to strengthen your mobile. AT&T Active Armor. Learn more](https://sprcdn-assets.sprinklr.com/485/ecb24875-f299-428d-9e6e-43ff054664aa-1653107515.png)
New Member
•
2 Messages
Unable to login to my sbcglobal.net/ yahoo email through Mac mail or Safari yet it works on Google Chrome.
Mac mail works fine with this address on a computer running an older OS. It stopped working on my iMac with Mojave. I can only log in to mail through Google Chrome. It will not work with Mac mail or Safari and gives me the message "Something's gone wrong. We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later." I tried the secure mail key and it gives me the message "this user name and password do not match". I'm also unable to add the mail account by going to system prefs/ internet accounts on the Mac. Appreciate any help.
Accepted Solution
Official Solution
ATTHelp
Community Support
•
232.9K Messages
2 years ago
We can address your problem with accessing your email on Mac, louderock.
We're aware that some email users aren't able to sign in to AT&T Mail on Mac and other Apple products. While we work to resolve this, try the following troubleshooting options:
Try using a 3rd party app such as Apple Mail or Outlook
Flush the your Mac's DNS cache
If you need help with anything else, let us know.
Thanks for visiting the AT&T Community Forums.
Aminah, AT&T Community Specialist
0
0