SBCGLOBAL.NET Email - Can Someone from ATT please help us?

We can assist you with regaining access to your email account, chrisrmohr.

We'll send you a Direct Message to gather your information and see if we can send you a temporary password, so you can sign in. Look for the chat icon in the upper right corner of the page. 

Aminah, AT&T Community Specialist

What was the solution?

What was the solution?

Hello, @krakatoakt.

If you need assistance, let us know, and we'll determine the best way to help.

Looking forward to working with you.

Aminah, AT&T Community Specialist

ATT did something on their end to resolve this issue ---> my SBCGLOBAL.NET email I've had over 12 years can now be accessed / logged into on my pc. In the past few days the link to log in to view my email via my laptop would not allow me to log in. Even though I was able to log in every day for years using the same link, suddenly that link was not working properly. When I attempted to log in with my email address and password, ATT website would state redirecting, then logging out and next a message stating check your wifi because it might not be connected (even though all other websites could be reached) and try checking my connections or to click try again if that was not the problem. When you click try again it went back to the login page which repeated everything again the exact same way never letting me log in.

Hello @krakatoakt, we are glad to hear your email account issue was resolved and you are now able to access/log into your PC. 

If you ever need additional assistance, please don't hesitate to reach out. We also recommend checking out our email troubleshooting guide if you ever run into any issues with your email account. The guide provides troubleshooting steps for the common email issues.

Thank you for being a part of the AT&T Community Forums.

Amon, AT&T Community Specialist.

What is the solution? I still cannot access my bellsouth.net email I've had for 15+ years.

We're here to help get your email working properly @oeddie99.

If you're having problems with getting your email to work, you may want to some troubleshooting steps to see if that fixes the issue. Here are a few things you can do:

• If you're not already, try signing in using Currently directly instead of using an app. This will help determine whether the issue is with your account directly or not.

• Clear Cache and Cookies - A very common fix.

• Update Your Browser - many features are only compatible with the latest browser and we recommend updating it.

• Test signing in to your webmail using another browser.

• Disable browser tools or add-ons - varies by device and browser.

If you're still having email issues after that, please let us know and we'll be more than happy to see what other options we can provide.

We look forward to hearing back from you!

Johan, AT&T Community Specialist

That was no help. I tried all those suggestions, no luck. I am on a PC trying to log into my bellsouth.net email account using Chrome and it won't let me in.

Thank you for letting us know @oeddie99.

Let's meet in a DM, so we can review your account and assist you further. Please check your Direct Message inbox (it's the chat icon next to the bell icon in the upper right-hand corner of the Forums). Once there we can continue over chat or by phone if you would prefer. 

Blanca, AT&T Community Specialist