For the mom who gives us everything - Mother's Day gifts that connects us.
Need to update email settings?
2 Messages
Tuesday, April 9th, 2024 7:49 PM
No User ID, can't log into my att.net account
I have a very old att.net email account. I never created a User ID with it, so it won't let me log in. Please help!
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22 days ago
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ATTHelp
Community Support
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231.7K Messages
22 days ago
Hi @amrice007! Thank you for reaching out to us. We understand that you're facing issue accessing your AT&T mail account. We hear you, and are happy to assist you.
Please try resetting your mail account's password.
You can also try accessing your email account on the web:
Also, please visit our webform - att.com/myemailinfo. This website will allow you you to provide information about your AT&T email account.
You must provide at least 5 answers in the mandatory fields. Fields include:
Once the form is submitted, a specialty group will review the submission and reach out to you as soon as possible and help you regaining access to your AT&T email account.
For more information please visit our article about resolving email issues.
Let us know how it goes!
For further assistance we're here to assist you.
Thank you for contacting AT&T Community Forums!
Nate, AT&T Community Specialist.
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