Teacher
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19 Messages
How do you use a secure mail key when trying to access mail on iPhone
I have setup an email secure key for my computer which is running Thunderbird client (Mac) and while I was on the ATT.COM site I also made one for my iPhone. How do I use the secure key on att.net account that goes through Yahoo? It wants me to have Capital letters, lowercase letters, a number and a special character. The secure key only generating lowercase letters. Thanks
Accepted Solution
JefferMC
ACE - Expert
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35.8K Messages
23 days ago
The App should not be trying to enforce password complexity when entering a password that was created elsewhere, only when you are creating a password... it doesn't know what complexity rules the password authority may apply. Which is why I asked for a screenshot... because it sounds like you've wandered into somewhere that is trying to create a new e-mail account or a local password to secure the profile on the phone from other users, not the password that gets sent to the server.
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JefferMC
ACE - Expert
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35.8K Messages
23 days ago
I'm confused. Thunderbird should not be trying to enforce any complexity requirements. Can you show a screenshot of the page you're trying to fill in (without any user name, e-mail or password displayed)?
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jodmcc1
Teacher
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19 Messages
23 days ago
I'm sorry about the confusion. I have Thunderbird client on computer and it is using a secure mail key and working correctly.
I setup a secure mail for my iPhone running the Apple Mail App in the iOS because this morning because I could not access mail on the iPhone. When I went to enter the iPhone secure mail key it said I needed a number, capital letters, lowercase letters and a special character. How do I use the secure mail key when it is only generating lowercase letters?
Thanks,
John
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