Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Need to update email settings?
MG1975's profile

1 Message

Thursday, July 27th, 2023 11:18 PM

Forgot my password and security questions to my email

Hello, I got prompted to sign in to my email after about 5 years of being signed in and I can't remember neither my password nor security questions. I was just wondering if anybody knew a work around for this situation.

Accepted Solution

Community Support


232.9K Messages

11 months ago

Let's get you signed back in, @MG1975!


Since you are unable to remember your security questions, let's move this conversation into a direct message. This way we can see what reset options are available, if any. Be on the lookout for a chat notification in the upper right-hand portion of the page, next to the bell icon. Once you're there, we can continue this over the phone or in chat if you'd prefer.


We look forward to speaking with you!


CalebP, AT&T Community Specialist 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.