Cannot sign into my sbcglobal.net email

@ATTHelp 

Hi @froobak02,

Thank you for reaching us on the AT&T Community Forums! We are happy to help you regain access to your email accounts.

To begin, try clearing cache and cookies to help eliminate old saved passwords on your device or computer.

We recommend you waiting 24hrs after last login attempt, then request to have a temporary password sent to you. You can do this by following these step on resetting with a temporary password:

1. Go to http://sm.att.com/bd81445d.
2. Select Forgot password?
3. Fill out the password info.
4. Choose security questions or temporary password and follow the prompts. If you choose a temporary password, we’ll let you know where we sent it.
5. Create your new password.

We also recommend you to troubleshoot your email not working. Please reach back out if you have any additional questions or concerns.

Happy to assist!

Jennifer, AT&T Community Specialist.

Hello @froobak02!

Thank you for reaching out to us! We hear you, and happy to assist you with this.

To take a deeper look into this situation, we'd need to move this conversation into a DM.

I am sending you a direct message (DM) to help in this matter. Please look out for a chat notification towards the top right corner of your page next to the bell icon and reply to my message with your specific account details.

Looking forward to connecting with you.

Thank you for contacting AT&T Community Forum.

JennieW, AT&T Community Forum Specialist.