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All of a sudden my bellsouth email stopped working with Outlook. I continuously input my password on the Outlook screen but no luck.
I woke up on Thursday to check my emails on my laptop and I continuously get the "Internet Email" sign in box that pops up in Outlook. I have my ATT/Bellsouth email linked to Outlook on my laptop. I changed my password twice and still nothing. I have no idea if the ATT site was hacked or what the deal is. I can sign in getting updated emails on my iphone but I need to get emails on my laptop for work. And right now it's only through the yahoo website.
Has this happened to anyone else? I spoke to Microsoft and they gave me some troubleshooting tips but it's still not working. I also read something about managing your app passwords but that doesn't seem to be working either.
This is so (Edited per community guidelines) frustrating because it should be a simple fix. Put your password in and that's it.
Any suggestions??? Thank you!
ATTHelp
Community Support
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231.7K Messages
1 year ago
We would be glad to assist you with your email trouble, brandonbuth.
Please use the following troubleshooting options from our Login and Email Solutions article:
Please keep in mind that AT&T does not officially support or troubleshoot mailboxes/clients such as Outlook.
If you experience the same thing on Currently, let us kow, and we'll help you troubleshoot further.
Aminah, AT&T Community Specialist
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