Linked Account - Unlinking

We'd be happy to help you with unlinking your email accounts, MrJPG!

Try following the steps you would use to remove a linked account from your user ID.

1. Go to your myAT&T Profile. Sign in, if asked.
2. Scroll to My Linked accounts.
3. Choose Remove this account for the account you want to unlink. If you try to remove a canceled account with a balance due, we’ll ask you to make a payment.
4. Select one of these, if asked:

• A secondary user to replace you as the primary user
• No one

1. Choose a new primary contact account, if asked.
2. Follow the directions to remove the account from your ID.

Let us know if you were successful! If not, we may have to bring you into a DM to see if we can unlink them for you.

Aminah, AT&T Community Specialist

Thank you for responding to my help request. The outcome is unsuccessful.

"Remove this account" does not appear in the "My Linked Accounts" section of my profile page. The options available are: Check email, Manage email, Manage secure mail key, AT&T email help.  Additional help requested.

OK, MrJPG, we'll send you a Direct Message to see if we can unlink the email addresses on our end! Look for the chat icon in the upper right corner of the page.

Aminah, AT&T Community Specialist

For those who search this topic and find this thread; The phone call/chat outcome was also unsuccessful. The AT&T employee could not unlink the accounts. She could only disable it, same as the user side tools. 

Hello, I am having the same issue unlinking accounts. Is there ATThelp that can assist me?

I had the same issue, same unsatisfactory outcome as sammy1695. Oh well.

still looking for a way to delete my old Bellsouth.net email. cannot find any options or people to contact. any help would be appreciated