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edwinmirandat's profile

1 Message

Wednesday, April 24th, 2024 8:59 PM

att/sbglobal blocking our server

Hi I work for an e-commerce business, and our email are being blocked. We are unable to send order confirmations, tracking details, and just general communication with our customers that use an att/sbcglobal email.

I emailed abuse_rbl@abuse-att.net but I am waiting on a response.

This has been happening for a few days, and its starting to cause issues with customers.

If there is a number I can call, or any insight?

Community Support

 • 

232.3K Messages

1 month ago

Hi @edwinmirandat! We completely understand your concern regarding sbcglobal blocking your server, and would like to help. Let's get the assistance you require.

 

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page [www.att.com/support/contact-us/], and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.

 

Thank you for contacting AT&T Community Forums,

Ancy, AT&T Community Specialist.

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