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b_angelini's profile

New Member

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2 Messages

Tuesday, November 1st, 2022 4:01 PM

5.2.0 is a remote server error, simply put its the ATT server declining our email delivery attempts

Permanent Failure of email send to mobile phones on the AT&T network:

Reporting-MTA: dns; resqmta-h1p-028590.sys.comcast.net [96.102.179.242]
Received-From-MTA: dns; resomta-h1p-027909.sys.comcast.net [96.102.179.198]
Arrival-Date: Tue, 01 Nov 2022 00:00:37 +0000


Final-recipient: rfc822; [email scrubbed]
Diagnostic-Code: smtp; 550 5.2.0 <[email scrubbed]> - pehpoAFim6zaFpehpocBr5 - Internal error

Last-attempt-Date: Tue, 01 Nov 2022 00:00:37 +0000

Why is this happening? Started late last week and still persists

Community Support

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231.4K Messages

1 year ago

Let's get you to the right team for your emails not sending, @b_angelini!

 

For the best assistance with your emails not sending to AT&T servers, we recommend you reach out to our Postmaster for additional assistance. They will be able to properly address the concerns you are having. 

 

Thank you for visiting the AT&T Community Forums!

 

CalebP, AT&T Community Specialist 

New Member

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2 Messages

1 year ago

Latest update; as on this morning it appears that the issue has been resolved. I can again send email to mobile phones on the AT&T network ([email scrubbed]). I did send an email message to: 'abuse_rbl@abuse-att.net' but I never got a response. But in any case, looks like the issue has been resolved.

(edited)

Community Support

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231.4K Messages

1 year ago

Thanks for reaching back out to us @b_angelini.

 

We're glad that your email service is working correctly again, and you're able to send your emails.

Please reach back out if you have any future questions, and we'll be happy to help. Thanks for contacting the AT&T Community Forums.

 

Robert, AT&T Community Specialist

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