Teacher
•
11 Messages
"Unblock" an email contact so it shows up when Composing New Email
I accidentally blocked a name/email address that came up as a suggestion when composing a new email. This is a co-worker so I am frequently sending emails. When I start to type her name when composing a new email, no suggestions come up. I deleted the contact and entered it again, restored it under deleted contacts, etc, etc. I've looked through many topics on this site, but an unable to find a solution so that her email address comes up as a choice in the "Compose" line of an email when I start typing her name. I would greatly appreciate any help in regards to this issue.
ATTHelp
Community Support
•
231.5K Messages
6 years ago
Hi @lkoolsone
To fully assist with this issue further, we will need to look over your account in more detail.
I am sending you a private message (PM) to help in this matter. Please check your forums private messages by clicking the Forums Inbox. Locate the PM from me and reply to my message with your specific account details.
I look forward to your response and the opportunity to help you!
Matthew, AT&T Community Specialist
0
0
_xyzzy_
Expert
•
15K Messages
6 years ago
By "blocked" do you mean you clicked the little "x" that appears to the right of the auto-suggestions for that contact? If so the only way to "undo" that is to:
At this point that contact should be back in your auto-suggest list.
0
0
lkoolsone
Teacher
•
11 Messages
6 years ago
I've followed these steps several times, and it is adding the contact info I need after sending an email to that person, however, it will not bring that name up when I start typing it in the "To:" field of a new email. Any thoughts? Thanks much for the help.
0
0
lkoolsone
Teacher
•
11 Messages
6 years ago
Just sent you that info. Thanks much for the help!
0
0
_xyzzy_
Expert
•
15K Messages
6 years ago
Should work. I verified it before writing that post above. Maybe you need to type a few more letters since it might be in a different position in the auto suggest list.
0
0