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Juana58's profile

6 Messages

Tuesday, December 5th, 2023 4:14 AM

Site can't be reached

Hello I'm doing surveys online but I can't access to surveys that directs me to enter.ipsosinteractive.com because it's say site is not reachable. However, I am able to access this using VPN but surveys sites would banned people for using VPN. Costumer support has been no help. Are you able to access https://enter.ipsosinteractive.com/landing/

On your wifi because I can't.

Accepted Solution

Employee

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420 Messages

5 months ago

Hi @Juana58, yes, I can access that site without issue through my PC connection, and on mobile.  If you are still having the issue, and it's only happening over fiber, please reach out to our whitelist team at abuse_rbl@abuse-att.net.

If you haven't already, ensure you have the Smart Home Manager app for your AT&T Internet.  You can view blocked sites there, and allow access to ones that may be blocked.

Thanks

Tim, AT&T Community Specialist

Employee

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420 Messages

5 months ago

Hello @Juana58,

I tested this site from multiple devices and none of them worked.  In addition, even google couldn't find this website, so it doesn't seem to be a valid URL.  I noticed you spelled it "ineractive" in the URL, but I also tried "interactive" but it also failed.  I would contact the company who owns this URL for assistance.

Thanks

Tim, AT&T Community Specialist

6 Messages

5 months ago

@ATTTimCS Are you able to access the link below ?

https://enter.ipsosinteractive.com/landing/

6 Messages

5 months ago

@ATTTimCS I have DSL internet where you connect the green cable to the router.  I'm also using BGW210-700 .

Employee

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420 Messages

5 months ago

@Juana58 you can send an email to the same email listed above to get support if you think there is an issue with us blocking the site.  Please note that it may take a few days to receive a response.

If you haven't already tried, I would also clear your cache and cookies and try other browsers to ensure it isn't a browser issue also.

Thanks

Tim, AT&T Community Specialist

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