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lordsmork's profile

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Thursday, January 25th, 2024 3:08 AM

Port Forwarding not working

I have the BGW320-500, and the port forwarding how-to site provided throughout the forums does NOT include the BGW320 series. Similar port forwarding instructions are not working.

ACE - Expert

 • 

35.3K Messages

3 months ago

Do a factory reset and try again.

How do you know it's not working?

Community Support

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231.7K Messages

3 months ago

Hi @lordsmork!

 

Thank you for reaching out to us! We understand that you're facing issue with setting up port forwarding on your AT&T BGW320 gateway. We hear you, and happy to assist you.

 

To set up port forwarding please follow the below steps:

  1. Go to your gateway settings.
  2. Select Firewall.
  3. Enter the Device Access Code found on the side of your gateway.
  4. Select NAT/Gaming.
  5. If you get a warning message, restart your Wi-Fi gateway. Then, continue with these steps.
  6. Select the application for port forwarding from the Service drop-down. If you don’t see your application, or you’re setting up port forwarding for a device:
    • Select Custom Services.
    • Enter the name for the application or device in Service Name.
    • Enter the port(s) you wish to open for Global Port Range. It's recommended to create a separate service entry for each port as opposed to using a port range. In this case the port number should be the same in the Global Port Range fields.
    • In Base Host Port, enter the port number used for the first Global Port Range section.
    • Select the appropriate Protocol from the drop-down for the application or device you are adding.
    • Select Add. Repeat as needed for additional applications and devices.
    • When all applications or devices have been added, select Return to NAT/Gaming. Your new applications or devices will display in the Applications list.
  7. Select the device name or IP address of the device from the Needed by Device drop-down, to open the port.
  8. Select Add.
  9. When your selections display in Hosted Applications, select Save.

 

For more information please visit our article about ⁠setting up port forwarding.

 

For further assistance we're here to assist you.

 

Thank you.

NateD,

AT&T Community Forum Specialist

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