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caughorn1117's profile

New Member

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1 Message

Mon, Sep 19, 2022 6:11 PM

My wifi is completely out of whack

Hello, so my internet has been messing up recently and I have no idea what to do 

I have restarted, reset, changed the password, and everything 

I have to sign in to my wifi everytime it connects to my phone and when I sign in, it says login is untrusted and it doesn't let me on some sites because of it.

I try to log in on to my play station and every time it says connection server lost.

My laptop says connected but no internet.

I am at a loss on what to do.

ATTHelp

Community Support

 • 

204.2K Messages

3 months ago

We'd be happy to help you improve your Wi-Fi connection, caughorn1117!

 

Since rebooting and resetting the gateway and updating your password hasn't helped, we suggest running diagnostics with the Troubleshoot & Resolve Tool.

 

You'll be able to pinpoint what's causing the problems with your Internet and find a resolution. You can even schedule a service call directly from the Tool, if necessary.

 

We hope this helps! If you need assistance with anything else, let us know.

 

Thanks for contacting the AT&T Community Forums team.

 

Aminah, AT&T Community Specialist

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