Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
Protect yourself online
Grampa2006's profile

Contributor

 • 

2 Messages

Friday, August 24th, 2018 12:38 AM

McAfee failed to update on Mac

McAfee fails to update on Mac with Safari 11.1.2. Been having the problem for a few weeks.

Community Support

 • 

232K Messages

6 years ago

Hi @Grampa2006

 

Our Forums team has found a solution to this issue here.

 

We hope you find it helpful as well!

 

Aminah, AT&T Community Specialist

Contributor

 • 

2 Messages

6 years ago

No, it doesn't. Not even the same subject. I have McAfee installed, for years. It's failing to update is my problem.

Community Support

 • 

232K Messages

6 years ago

Hi @Grampa2006

 

Try these steps

 

1. Check any firewall apps is installed from "Applications"? If any installed, please remove them and try McAfee update

2. Clear cache and cookies from safari (It will not remove your browsing history or saved passwords in Safari)

3. Change McAfee Firewall type to Home or Work

4. Initiate McAfee updates and check the status

 

If these steps don't help, you may want to reach out to McAfee to see what they suggest.

 

Aminah, AT&T Community Specialist

Mentor

 • 

38 Messages

6 years ago

FWIW- Running McAfee on a Mac is a total waste of time and resources. I currently use a Mid-2010 MacBook Pro that I purchased back in August of '10 that is online at least 8-10 hours a day. Also, I use a Late 2014 MacMini as a Media/File Server that has been online since the day I bought it in July of '14. To this day both are virus and malware free and still run as fast as they did when I purchased them. Unless you are going to questionable websites or downloading Apps from unreliable sources, save yourself the time and headache and get rid of the McAfee. Just make sure your MacOS is running the latest version and you'll be just fine.  Plus, your Mac will run a lot faster.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.