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New Member

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1 Message

Friday, May 1st, 2020 12:51 PM

I’m locked out of my Prodigy Email Account. Please Help

This is the second time this has happened. I’ve been lockout of my Prodigy Email account since March. I know the password was correct. But it says it was wrong. My user name is also correct. When I tap “forgot password” it sends a verification to the exact email I’m locked out of. Can someone please help me unlock my email?

Expert

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19.5K Messages

4 years ago

You need to do what it tells you to do and contact customer service.

New Member

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1 Message

4 years ago

Same issue here. Cleaned out my history / cookies / cache and now I can't access my prodigy.net email. I tried resetting my password, answered the security questions, but when I go to sign in, it just loops back to resetting my password. Please help.

Expert

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19.5K Messages

Same answer

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