New Member
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2 Messages
How to install McAfee on Mac (ATT instructions mention "step 4", there is no step 4)
The link provided in the ATT instructions to install the Mcafee Security takes you to the Mcafee Home Page. The instructions say proceed to step 4 to download the software. There is no "step 4" on the homepage? i'm wondering if they mean to download the free trial version? If not, I'm not sure what to do.
ATTHelp
Community Support
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232.1K Messages
3 years ago
We'll do our best to help you install the security suite, @IanZ!
Let us know if these are the steps you're following:
When you get to step 4, let us know what you see on your screen.
Aminah, AT&T Community Specialist
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IanZ
New Member
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2 Messages
3 years ago
I repeated the steps above, the same ones already posted on the website that didn’t work before. And Lo and Behold; It didn’t work. It took me to the website below where…..wait for it…..THERE IS NO STEP 4.
https://www.mcafee.com/en-us/index.html
I chatted with Mcafee. They acknowledged they are having trouble with the AT&T Security Suite. The technician was able to get it installed for me. So my issue is resolved.
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ATTHelp
Community Support
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232.1K Messages
3 years ago
@IanZ
We're glad you able to get it installed!
Thanks for reaching out to the community forums team.
If you need help with anything else, let us know.
Aminah, AT&T Community Specialist
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