Contributor
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1 Message
Can't login to my prodigy.net e-mail
I've been trying to log in to my prodigy.net e-mail on Yahoo, but it says I need to reset the password and takes me to the AT&T website where I click on Reset Password, type it in, only to then be taken to a page where it asks for security questions, but I don't know the answers nor do I recall providing an answer for those said questions.
ATTHelp
Community Support
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231.5K Messages
5 years ago
Hi There @BusbyPickles
We understand the importance of email and when you lose access to them it can be very frustrating. We can help.
To get started, we will be sending you a private message to your forums inbox.
Once you get the notification, please do the following steps:
1. Log-in to your forums account.
2. Click on the envelope icon
3. Click on the message that you get
4. Reply to that message only
Just a reminder: Please do not post any personal information such as, email addresses, phone numbers, or account numbers on this public thread.
We look forward to working with you to get this resolved.
Matthew, AT&T Community Specialist
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