Contributor
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1 Message
Why is my service so slow?
My service is very slow all the time payin 100.00 a month for what it’s bad frizz up on me all the time I have the 300 plan
Contributor
•
1 Message
My service is very slow all the time payin 100.00 a month for what it’s bad frizz up on me all the time I have the 300 plan
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.6K Messages
5 years ago
Hello @Justinileane,
Thanks for reaching out to us in the Forums, we're here to help with your internet speed!
There are a few factors that can impact your internet speed, such as having many devices connected to your home internet at the same time.
Learn about the factors that can affect your speed here. You'll also find steps you can take to get the most out of your internet speed.
Also, check out this article to Troubleshoot Slow Internet Speeds.
Let us know if this helps!
Denise, AT&T Community Specialist
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Crayback2019
Contributor
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1 Message
5 years ago
I'm noticing a slow down in my internet too. I am aware of the effect that the number of devices can have, traffic at various times of the day, Wifi strength, etc., etc. but I am also aware that when I had Spectrum/Brighthouse, I had all the same devices connected with the same traffic patterns and never had the slow speeds that I have now.
In addition, when we signed up for AT&T wireless I was under the impression that my bill would be lower than it was with Sprint. It is not. It is about $20 a month more.
All in all, I am very disappointed with the whole package and am considering looking elsewhere.
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Jmmtf
New Member
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1 Message
4 years ago
My service seems to be getting slower every day & frequently it is LTE...recently in Oregon I had 5g. Perhaps it is time to boost your signal.
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SoSochn
New Member
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4 Messages
3 years ago
My previous equipment was just replaced and now my internet is slow I had the modem and router separate and now there is only the combo and it's terrible. I work from home and need the old equipment it was much faster. I will not have my job if this keeps up. The combo modem/router looks like it's 10 years old. All of my devices are super slow on this combo.
(edited)
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Varalakshmi
Former Moderator
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697 Messages
3 years ago
Hi @SoSochn,
Thank you for sharing your concern.
As per AT&T Community Guidelines, we will have to close this thread, as it is 2 years old. We would request you to post it as a new conversation.
Have a great day!
Regards,
AT&T Moderator
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