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AT&T Internet Plans

AT&T Internet Plans

Learn about which AT&T Internet plan best fits your needs.

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(4739)
Internet speed

There is only one plan option available in my area. It states streaming on multiple devices and light gaming. Would it be an issue if 2 people were playing video games at the same time?

Questions

13

2

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At&t switch to xfinity

Why is AT&T fiber internet not available in my area, but Xfinity fiber internet is? I work from home and have alot of zoom meetings. AT&T says I have the highest available internet in my area, which is really bad and keeps interrupting my meetings. Should I switch to Xfinity?

Questions

24

2

0

INTERNET CHARGED FOR ALMOST 3YRS

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

Questions

16

1

0

Shady salesmanship

Why is it, even though the website says point blank that pricing is straight forward, that my bill went up? I have been an AT&T customer for a little over a year now and when I hit one year, my bill went from $55/month to $75/month. when I called and asked they said I was on a promotion.

Questions

8

1

0

Why does the AT&T Speed Test ALWAYS show significantly more bandwidth than any other test, and why does my bandwidth drop to 15 vs 300?

I have the 300 Mbps fiber plan. Routinely during the day, I have trouble with web meetings. I check the speed using Ookla, or MeasurementLab, or Speakeasy.net.. I get a reading of 10 to 15 Mbps for the download, with the upload being 270 or so on average. If I do this 2-3 times in a row, magical

Questions

44

7

0

Closed

Not getting anywhere near the speed we are paying for

I usually average 290-330 upload and download, with 3-9 ping. I use speedtest.net to get my results. Over the last 3 days I have been getting an average on 2-6 download and 1-3 upload. I cannot do anything with these speeds. My mom, (who owns the acc), my brother, and me all need to use it for schoo

Questions

161

2

0

Over my 1024gb this month

How could I go over my 1024gb data? I looked up how many hours the tv streaming would need to be on, there’s no way my tv is on more than a couple hours a day!  Help

Questions

19

1

0

Please offer better speeds to rural areas.

I live in Crowley, Texas and have been with ATT for a few years now. We used to have a 25mbps deal that was finally available for an upgrade in 2019 to a 50mbps deal. However, since then my household has become much more dependent on the internet. We use Roku for TV, play multiplayer online games,

Questions

75

6

0

HBO Max

I've been unable to login to HBO Max after consolidating my logins. I cancelled my DirecTV service which had HBO Max, but I still have Internet 1000 which includes HBO Max as well.  When I login it says my subscription has expired.  I've followed all of the troubleshooting options I've se

Questions

185

9

0

Customer Service

Yesterday I spoke to someone at customer service about issues with internet service. To cut to the point, he promised me an upgrade and a better price. Then the call was dropped. today I called back and spent 30-minutes on the phone covering everything that was discussed yesterday. He offered me a p

Questions

46

7

0

Un claimable cash rewards

I would like to write this to inform current and/or future clients to be aware of the cash rewards. When enquiring about ATT internet service, I was told I would be receiving $250 VISA cash rewards. This alone was the reason I decided to sign up for the internet service. It wasn't mentioned that

Questions

17

0

0

Teacher discount

I am a Teacher for the Detroit Public Schools. How do I get a discount on my Internet?

Questions

23

1

0

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