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mkdm84's profile

1 Message

Tuesday, April 30th, 2024 8:30 PM

Swapping internet provider

I currently have cox and I want to swap to AT&T now. Do I have to cancel my cox membership before moving to AT&T?

ACE - Expert

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27.8K Messages

16 days ago

No.  There is no “swapping”.  You will sign up for AT&T service and once installed, cancel Cox.

9 Messages

16 days ago

As recommended by @skeeterintexas above, I highly recommend leaving your existing service active until after the AT&T installation is complete. Additionally, have your current Wi-Fi name and password available on the day of the installation. The technician can assist you with changing the AT&T Wi-Fi name and password to match your existing network. This will allow for the majority of your wireless devices to switch over automatically! Saves a lot of time when changing service providers. 

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