Contributor
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3 Messages
Need assistance to reroute AT&T lines
We have purchased a piece of property that has a triangle of wires running through it. We have confirmed with electric company that three of these wires on the pole causing the triangle are AT&T, and two are Comcast. The electric lines run the straight line along the side of the property. How can I get someone to reroute the AT&T lines in line with electric, so that we can have the triangle of easements cleared?
Thank you
-Jana
ATTHelp
Community Support
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231.7K Messages
5 years ago
Hey, @wjcross.
You'll need to follow the steps in this article for downed or obstructed lines to speak with someone who can assist with moving those lines.
If the easements on the property belong to us, let us know, as we will need to proceed in another direction.
John, AT&T Community Specialist
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wjcross
Contributor
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3 Messages
5 years ago
Thank you so much for getting back to me. After speaking with the electric
company, we believe that the easements on the property belong to you--there
is no electricity running between those two poles. The phone lines are
actually not going to anyone, they just go between two poles --from
outdated service lines, it appears. If the lines do need to be there, they
could very logically just follow the other telephone poles. I don't think
it made any difference years ago, before they split up the property to
sell, whoever ran the lines just saw the shortest distance and went with
it.
I appreciate any assistance you can offer. I would be happy to meet
someone out at the property to review in greater detail. I believe, per
the electric company, that pole #03633088 is the one creating the triangle
and unnecessary easements.
Feel free to call me if questions --let me know how i can help.
Jana *****
Property Address:***** Lickton Pike, Goodlettsville, TN 37072
[edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
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skeeterintexas
ACE - Expert
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27.8K Messages
5 years ago
@wjcross This is a PUBLIC message board. Moderators have been notified to remove your PERSONAL information.
From the link provided above:
Downed or obstructed lines
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wjcross
Contributor
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3 Messages
5 years ago
much. I'm going in to make sure personal info was removed.
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