1 Message
Help CANCEL my Internet. Can't sign in.
I cannot sign in. Therefore, I cannot cancel my at&t Internet. Please help before this Tuesday.
1 Message
I cannot sign in. Therefore, I cannot cancel my at&t Internet. Please help before this Tuesday.
Accepted Solution
Juniper
ACE - Expert
•
32.3K Messages
18 days ago
@LaserBallX
You have to CALL to cancel. It cannot be done online.
I suspect it is what you mean by before Tuesday but to be sure, you pay for entire service month (it is not prorated). So if cycle starts over and you cancel say day 1 or 2, then you pay for another month.
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JefferMC
ACE - Expert
•
35.5K Messages
18 days ago
Even if you could sign in, you couldn't cancel.
Call 800-288-2020 and at the voice prompt say "Cancel." Have your account number and PIN handy.
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