New Member
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4 Messages
WiFi gateway not working
My smart home manger app keeps showing this. I’ve tried more then 4 times unplugging and plugging again and resetting. It still says it can’t communicate with My gateway. Help what can I do to fix this. It won’t allow me to see connected devices and also my home cameras wont connect now .. the WiFi itself does work tho. Kids tablets and my phone is connected
JefferMC
ACE - Expert
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35.6K Messages
3 years ago
What do the lights in the front of the gateway look like? Is the Broadband light green?
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Lindseymtz
New Member
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4 Messages
3 years ago
Both green @JefferMC
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JefferMC
ACE - Expert
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35.6K Messages
3 years ago
Look at the Gateway's internal status page at http://192.168.1.254/ . Does it say Broadband Connection Up here?
And you are able to reach the Internet through the Wi-Fi?
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Lindseymtz
New Member
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4 Messages
3 years ago
Apparently they’re sending a new one now .. 😅 @JefferMC
(edited)
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JefferMC
ACE - Expert
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35.6K Messages
3 years ago
I hope a new Gateway fixes it!
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Lindseymtz
New Member
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4 Messages
3 years ago
Same 🤞🏻 Thank you @JefferMC
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