Teacher
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3 Messages
Using your own router with the Motorola NVG510 - it absolutely works and it's easy to do!
Hello. I am writing this in an attempt to save other customers (and the AT&T staff) from many hours of work and frustration. I was a long-time DSL customer and had always used my own router behind the DSL modem. A simple setting on the modem turned it into a "dumb" pass-through and allowed my router to handle all the traffic as I pleased. Changing over to U-verse required a new modem and at first, that presented a huge problem with my router.
What took me about 7 hours of work, online chatting with multiple agents and even finally trying paid support with AT&T (and in both cases being told it's not possible to do), I succeeded in using my own home router with the NVG510 modem under the U-verse service. The process is fast and simple (in retrospect) and should take you about 10 minutes.
See below...
sam_ritan
Contributor
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1 Message
9 years ago
Hi Voyager,
I think what we are forgetting is that since Uverse uses IPTV, all of the devices connected to the AT&T router, requires an ipaddress to work including all of your stbs; and since you only limited the DHCP part of the AT&T router to just give 1 ipaddress, your tv will just be stuck on that initialization stage. I would recommend to broaden the DHCP (Private subnet) of your AT&T router to instead of giving just 1 ip, to give atleast 5 or 10.
Hope that helps.
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JefferMC
ACE - Expert
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35.5K Messages
9 years ago
The author was documenting the set up for an NVG510, which does not have to deal with IPTV. It is not recommended to connect the U-verse IPTV equipment through your own router, but instead connect it directly to your U-verse Gateway.
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nfred2017
Contributor
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1 Message
7 years ago
can you use same SSID and PSW on new router??
this is great write up...what did you use for SSID and PSW for the new router.... i knowit's better to use new one but then you would need to reset all devices...smart phones, pc's, printers, smart TV's, ROKU sticks, etc.
any suggestions
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xReckLess216
Tutor
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5 Messages
7 years ago
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Mathelm
Contributor
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1 Message
7 years ago
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xReckLess216
Tutor
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5 Messages
7 years ago
Sent from my iPhone
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MimsRecycling
Contributor
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1 Message
7 years ago
Thanks so much for the play by play. The setup was fast and super easy thanks to your detailed instructions. If only everything else in life had instructions like these, everything would be so simple. Many thanks.
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Hallk575
Contributor
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1 Message
6 years ago
If I make these changes on my NETGEAR nighthawk router to work with att, do I need to make the change back if I go with another company that I can use my own modem?
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gbanta1109
Contributor
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1 Message
6 years ago
Awesomeness! This was the easy and accurate solution I was looking for. Thank you for taking the time to document and share ... This is the best part of the internet as far as I am concerned .. folks like you sharing your knowledge.
I was able to easily configure my new Netgear Nighthawk X6 R8000 router to manage my home network to work with the ATT NVG510. I used the stock settings for the Netgear at 192.168.1.1 while setting the Motorola at 192.168.0.254 and I can still easily access both units at their respective addresses.
Gary
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