Underground Cable box run over and damaged

We can get you in touch with the team who can repair the box, ProgressNash.

We will send you a Direct Message to gather your information. There will be a chat icon in the upper right corner of the Forum page once the message has been sent.

Aminah, AT&T Community Specialist

An AT&T underground cable box by our house in Escondido, CA is damaged, with exposed wiring. Do I need to contact someone for repair?

We can get you in touch with the team who can repair the box, Showe42.

We will send you a Direct Message to gather your information. There will be a chat icon in the upper right corner of the Forum page once the message has been sent.

Aminah, AT&T Community Specialist

Hello - I have a similar situation where an ATT green box in my driveway has been knocked over and needs to be repaired/replaced.  I am located in San Diego, CA 92126.  Could you help connect me with the proper contact to get it fixed?  Thank you 

@wcarroll415 

Please call to report exposed wiring from underground infrastructure…

Did you find drooping wires, downed lines, or AT&T equipment in a yard or on the street? Let us know. Call us anytime at 800.288.2020.

• Have AT&T service? Provide your account info and say, “Line is down.”
• Don’t have AT&T service? Say "No account." When asked if you want to order new service, say "No." Then, to let us know why you're calling, say “Line is down.”  

Call our Buried Wire Center at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m. ET. Remember: This number is just for unburied ground cables.