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1 Message

Thursday, July 9th, 2020 9:29 PM

the wifi doesn’t work well with my ps4 pro

i’ve restarted the wifi and also the ps4 but while playing online or downloading anything it’s almost impossible with the wifi.

Community Support

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231.7K Messages

4 years ago

We are here to help, @kayleighvoyles,

 

What internet plan do you have?

 

How many devices you have connected your network?

 

We recommend that you use our Smart Home Manager Tool. You can run health diagnostics, manage your devices and run a speed test with this tool. Also, you can run a Wi-Fi coverage test. This will let you know if there is an area in your house that is not covered by your gateway, and it will tell you if you need a Wi-Fi extender.

 

Also, we suggest that you use our Troubleshoot and Resolve Tool. This will check for any line failures, service interruptions and it will let you know if you need a technician appointment.

 

Let us know if this helps.

 

Marc, AT&T Community Specialist

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